Which Shopify App Collects Product Reviews Automatically After Delivery?

Which apps collect Shopify reviews automatically after delivery?#

Every major Shopify review app can collect product reviews automatically after an order is fulfilled or delivered, so the real question is which one triggers at the right moment, chases with reminders, and captures the kind of review you want. As of October 2026, the usual shortlist is Quoli, Judge.me, Loox, Junip, Okendo, Stamped and Fera. They all automate the request; they differ in timing control, media capture, and what the request can collect beyond a star rating.

A one-line read on each:

• Quoli: a Shopify product reviews app with automated post-purchase requests, reminders, photo and video capture, and structured attributes. Suits brands that want review collection, Q&A and UGC ads in one app, with a free forever plan to start.
• Judge.me: a long-established Shopify review app with automated request emails and a large installed base. Suits merchants who want a familiar, widely documented setup.
• Loox: known for photo-first review requests and incentive flows. Suits visual categories where the goal is a gallery of customer photos.
• Junip: a clean, modern request flow with a focus on high completion rates. Suits brands that want simple automation without heavy configuration.
• Okendo: enterprise-leaning review and attribute collection with deep Klaviyo workflows. Suits larger teams with a dedicated lifecycle marketer.
• Stamped: broad feature coverage across reviews, loyalty and NPS. Suits merchants who want several retention tools under one vendor.
• Fera: flexible request automation with widget customization. Suits merchants who care most about on-page styling control.

What does "automatically after delivery" actually mean on Shopify?#

On Shopify, "after delivery" usually means one of three triggers, and knowing which one your app uses matters more than the feature name on the listing page.

The three common triggers are the order fulfillment event (the moment you create a shipment), a fixed delay after fulfillment (the most common default, because it approximates delivery), and a true delivery event passed in from a tracking service. Apps that integrate with a tracking app can lean on real delivery data instead of guessing.

Quoli is a Shopify product reviews app that automates the request from the post-purchase event with configurable delays and reminders, and it integrates with AfterShip Order Tracking and Shopify Flow so delivery and fulfillment data live alongside the review program. Requests can go out by email, and WhatsApp is available through the Dondy integration.

How does each app handle post-delivery review collection?#

Each app below automates the request after an order ships. The differences are in what the request can capture and what happens to the review once it arrives.

Quoli

Quoli is a Shopify product reviews app that sends automated post-purchase review requests with reminders, flags verified buyers, and collects photo reviews, video reviews and structured attributes in the same form. It suits brands that want collection and everything downstream of it (Q&A, UGC ads, AI replies) in a single app rather than three.

Standout strength: what Quoli does with the review after it lands. Attributes turn free-text feedback into filterable pills like fit, skin type or scent. Nuggets pin a one-line quote above the add-to-cart button. UGC Ads turn customer photos and videos into Meta and Google creative. Quoli Intelligence drafts replies and moderates incoming reviews, with a human approving before anything publishes.

Practical notes: the free forever plan covers 100 monthly store orders and 100 monthly review requests, photo reviews, attributes, Questions and all 20 native widgets. Video reviews, manual requests, review editing requests and a branded sender domain start on Starter at $10 a month. Quoli is Built-for-Shopify certified and rated 4.8 from 42 reviews on the Shopify App Store. See the reviews product page or pricing.

Judge.me

Judge.me is one of the most widely installed Shopify review apps and automates review request emails after fulfillment, with reminder sequences and photo review support. It suits merchants who want a well-documented, heavily used setup that most agencies already know how to configure.

Standout strength: ubiquity. There is a community answer for almost any Judge.me question, and migration paths in and out are well trodden. If you are weighing a move, the side-by-side is on Quoli vs Judge.me.

Loox

Loox automates post-purchase requests with a strong emphasis on photo submissions and discount incentives for customers who upload an image. It suits visual categories (apparel, accessories, home decor) where a wall of customer photos does the selling.

Standout strength: photo-first request design. The whole flow is built to make uploading an image feel like the default action. The comparison is on Quoli vs Loox.

Junip

Junip automates review requests with a streamlined, mobile-friendly form designed to reduce drop-off between the email and the submitted review. It suits brands that want automation to work well out of the box without a long configuration session.

Standout strength: simplicity of the request-to-review path. Fewer screens between the click and the submission. See Quoli vs Junip or the Junip alternatives roundup.

Okendo

Okendo automates review collection with rich attribute questions and deep lifecycle integrations, particularly with Klaviyo. It suits larger teams with a lifecycle marketer who will actually use segmented flows and custom attribute sets.

Standout strength: structured data collection at scale plus enterprise-grade workflow depth. The comparison lives at Quoli vs Okendo.

Stamped

Stamped automates review requests and bundles reviews with loyalty, referrals and NPS in a single vendor relationship. It suits merchants who prefer to consolidate several retention tools rather than run best-of-breed apps side by side.

Standout strength: breadth across retention surfaces beyond reviews. See Quoli vs Stamped.

Fera

Fera automates review requests and puts a lot of control in the hands of merchants who want to restyle widgets to match a custom theme. It suits stores where the on-page look is the deciding factor.

Standout strength: styling flexibility on the display side. The comparison is at Quoli vs Fera.

How do you set up automated post-delivery review requests in Quoli?#

Setting up automated review collection in Quoli takes a single session, and most of it is choosing timing rather than building anything.

1. 01Install Quoli from the Shopify App Store and connect the store. Historical orders and existing reviews can be imported during the same step.
2. 02Pick the trigger: send after fulfillment with a delay that matches your typical delivery window, or route delivery data in through AfterShip or Shopify Flow.
3. 03Set the delay and the reminder. One request plus one well-timed reminder is the standard pattern.
4. 04Choose what the request collects: star rating, free text, photo, video (Starter and up), and the attributes relevant to your category.
5. 05Pick a template from the email request library and swap in your logo, sender name and voice. A branded sender domain is available from Starter.
6. 06Place the display widgets from the widgets library on the product page, and turn on AI moderation or manual approval depending on how much you want to review by hand.

What is the best delay before asking for a review?#

The best delay is the one that lands after the customer has actually used the product, which is why a flat "three days after fulfillment" rule underperforms for most catalogs. Match the delay to the product, not to a default setting.

A reasonable starting framework, then adjust against your own response rates:

• Fast-consumption goods (food, beverage, consumables): a short delay after expected delivery, while the experience is fresh.
• Apparel and accessories: long enough for the customer to wear the item at least once, so fit and quality feedback is real.
• Skincare and supplements: longer, because the review you want is about results, not packaging. See the beauty and health and wellness playbooks.
• Furniture and home goods: after assembly and a few days of use, so you capture durability and room fit. The home and living playbook covers this.
• Every category: one reminder for non-responders, spaced far enough from the first email that it does not read as pressure.

How do you get photos and videos from an automated request?#

Photo and video submissions come from asking for them explicitly inside the request flow, not from hoping customers click an upload button. The request should show the upload option on the same screen as the star rating, and it should say what the media is for.

Quoli collects photo reviews on the free forever plan and video reviews from Starter upward, inside the same automated request. Because the media sits in the same library as the review text, it can be reused: UGC Ads turns customer photos and videos into Meta and Google ad creative with on-brand templates, so a review collected after delivery can end up as paid social creative without a separate shoot.

Incentives help, within reason. Discounts and rewards are available on Quoli from the Starter plan, and the usual rule applies: incentivize the submission, never the sentiment.

What does automated review collection cost?#

Automated review collection is available on free tiers across most of these apps, usually with a cap on monthly requests, and paid plans scale by order volume or request volume.

Quoli publishes flat monthly rates with no setup fees, no contracts and cancellation at any time:

• Free ($0, free forever): 100 monthly store orders, 100 monthly review requests, photo reviews, attributes, Questions, all 20 widgets, SEO and rich snippets.
• Starter ($10/mo): 1,000 monthly orders and review requests, video reviews, discounts and rewards, branded sender domain, manual review requests.
• Growth ($30/mo): 5,000 monthly orders and review requests, UGC ads, Nuggets, AI review summaries, AI sentiment, Klaviyo, Meta and Google Shopping.
• Advanced ($100/mo): 20,000 monthly orders and review requests, plus brand-trained AI replies, AI confidence moderation, the AI insights agent and AI attribute extraction.
• Unlimited ($300/mo): unlimited orders and requests, custom integrations, public API and webhooks, dedicated success manager.

Which app should you choose for automatic review collection?#

Pick by what you want to happen after the review arrives, because the collection trigger itself is close to a commodity across these apps. Here is the shortest decision path:

• You want collection plus Q&A, attributes, AI replies and UGC ads in one app, starting free: Quoli.
• You want the most widely used, most documented setup: Judge.me.
• You want a photo gallery as the primary outcome: Loox.
• You want the simplest possible request flow: Junip.
• You have a lifecycle team and complex Klaviyo segments: Okendo.
• You want reviews bundled with loyalty and NPS from one vendor: Stamped.
• You are optimizing hardest for widget styling: Fera.

What if you already have reviews in another app?#

Switching review apps does not mean losing review history, because every major app supports CSV import and most offer assisted migration. Quoli offers same-day white-glove migration from other review apps, and free white-glove migration is included on paid plans.

Brands that have made the move document it on the customer stories page, including Picky Punch migrating from Judge.me in two days and Friendly Patch moving from Loox. If you want a side-by-side across all eight comparisons at once, start at compare, or book a demo to walk through the migration path for your catalog.

Frequently asked questions#

Can Shopify send review requests after delivery without an app?

Shopify does not send product review request emails natively. You need a reviews app (or a custom Shopify Flow plus email build) to automate the request, collect the review, and display it on the product page with valid review schema.

Does Quoli trigger review requests on delivery or on fulfillment?

Quoli automates post-purchase review requests with configurable delays and reminders after the order event, and it integrates with AfterShip Order Tracking and Shopify Flow so you can align timing with real delivery data rather than a flat guess.

Is automated review collection available on free plans?

Yes. Quoli's free forever plan includes 100 monthly store orders and 100 monthly review requests, along with photo reviews, attributes, Questions and all 20 native widgets. Paid plans start at $10 a month and begin with a 14-day trial.

How many reminders should an automated review request send?

One reminder to non-responders is the standard pattern across most Shopify review apps. More than that tends to hurt deliverability and reads as pressure, especially when the request is already incentivized.

Can automated requests collect video reviews?

Yes. In Quoli, video reviews are collected inside the same automated request flow and are available from the Starter plan at $10 a month. Photo reviews are included on the free forever plan.

Will switching review apps lose my existing reviews?

No. Review history transfers by CSV or assisted migration. Quoli offers same-day white-glove migration from other review apps, and it is included free on paid plans.