Three reviews apps that draft replies with AI
Yes. Among the Shopify reviews apps compared on Quoli's comparison pages, three publish AI reply drafting for product reviews: Quoli, Judgeme and Loox. Quoli is a Shopify product reviews app, and its AI reply drafts (Draft with QI) are on the Advanced plan at $100 a month; Judgeme lists AI reply drafts on its Awesome plan at $15 a month; Loox lists them on its Convert plan at $49.99 a month.
| App | Free plan | First paid plan | AI reply drafts | AI review summaries |
|---|---|---|---|---|
| Quoli | Free forever, up to 100 orders a month | $10 a month, Starter | Advanced and up | Growth and up |
| Judgeme | Free plan, unlimited reviews | $15 a month, Awesome | Awesome plan | Awesome plan |
| Loox | Free plan up to 500 orders | $49.99 a month, Convert | Convert plan | Convert plan |
Judgeme and Loox from their Shopify App Store listings, checked October 16, 2026. Quoli details from Quoli's published plans.
Rivyo, Fera and the single-purpose AI reply apps that show up in assistant answers are not in this table. Quoli only compares plans and features it has checked against another app's Shopify App Store listing, and these facts were checked on October 16, 2026.
Quoli at $100 a month
Quoli is a Shopify product reviews app with a free forever plan and paid plans from $10 a month, each starting with a 14-day trial. AI reply drafts sit on Advanced at $100 a month, alongside AI answer drafts for product questions, AI confidence moderation, attribute extraction and Ask QI.
Quoli suits a store that wants the AI to cover more than replies: summaries and sentiment on Growth at $30 a month, drafted answers for the Q&A inbox, moderation that screens wording, and nugget and ad suggestions pulled from the best reviews. If replies are the only AI you want and budget is tight, Quoli's Advanced plan is more than you need, and Judgeme's Awesome plan at $15 a month is the cheaper route. Full detail is on the Quoli Intelligence page.
Judgeme at $15 a month
Judgeme lists a free plan with unlimited reviews and an Awesome plan at $15 a month with a 15-day trial. Its listing puts AI review summaries and AI reply drafts on Awesome, along with Q&A, Google Shopping ratings, social media push and a 130+ integrations list.
Judgeme is the better fit when the shortlist is decided on price for AI replies alone, when a store sells on Etsy or Amazon and wants those reviews imported, or when referrals and SMS review requests should live in the same app. Quoli does not offer referrals or SMS review requests. The side-by-side is on Quoli vs Judgeme.
Loox at $49.99 a month
Loox lists a free plan up to 500 orders and a Convert plan at $49.99 a month with a 14-day trial. AI review summaries, AI reply drafts, AI highlights, Google syndication and referrals are on Convert; reviews as social posts and stories are listed on the free plan.
Loox fits a photo-first store that wants referrals, AI sorting of photo reviews and social posting in one plan, and that is happy to have Q&A elsewhere: questions and answers are not listed on Loox's App Store listing, and they are on every Quoli plan including Free. The comparison is on Quoli vs Loox.
What Quoli's AI actually writes when it drafts a reply
Draft with QI in Quoli writes a short reply to a review in the store's voice. It is written to avoid promising refunds or discounts, because a public reply is read by every future shopper, not only the reviewer who left the review.
The controls a merchant sets before any drafting happens:
- Voice: Formal, Casual, Playful or Premium.
- Auto-train, which uses the store's recent published replies as style examples.
- Up to 50 banned phrases that the AI writes around.
- A publish step: the draft waits in the Quoli admin until a person on the team publishes it.
A drafted reply to a three-star fit complaint reads close to this, and the team edits it before publishing:
Thanks for taking the time to write this, Ayesha. Sorry the fit ran snug through the shoulders. Our team has noted it, and the size guide on this product page now flags the slim cut. If you want a hand swapping into the next size up, reply here and we will sort it out.
The draft is a starting point, not a send button. For the editing judgment that goes on top, read how to respond to negative reviews on a Shopify store.
The other AI jobs that sit next to replies
Replying is one of five or six AI jobs a reviews program actually has, and Quoli splits them across plans rather than bundling them into one toggle.
- What shoppers say: a summary with top mentions and sentiment on every product page with five or more reviews. Growth and up.
- Sentiment in analytics: positive, neutral and negative across the store, read from review text. Growth and up.
- Answer with QI: drafts answers to shopper questions from the product's details, for the team to check and publish. Advanced and up, on top of product Q&A that runs on every plan.
- QI confidence check: screens reviews that would publish on their own for abusive or offensive wording, in any language. It judges wording only, never the rating. Advanced and up.
- Ask QI: questions about the latest reviews from any page in the Quoli admin. Advanced and up.
- QI picks: nugget suggestions and three daily ads chosen from the best reviews. Advanced and Unlimited.
Plan lines and prices are on the pricing page.
What AI replies must never do to a review
An AI that touches reviews has to stay on the reply side of the line. Quoli's Review Authenticity Policy sets the rules it works inside, and they are worth applying whichever app you pick.
- Merchants cannot edit what a customer wrote. The AI drafts a reply next to the review, it never rewrites the review.
- Moderation judges wording, not ratings. QI confidence check looks for abusive or offensive language and ignores whether the review is one star or five.
- Critical reviews are not held back because of their rating, and rewards are offered for any honest review whatever the rating.
- A person publishes. Quoli sends review text, ratings and product details to its AI providers (OpenAI and Anthropic) only to produce the feature a merchant asked for, and shopper data is not used to train AI models.
Turning on AI replies in Quoli
The sequence for a store already collecting reviews, or moving from another app:
- Install Quoli and import existing reviews. CSV import is on every plan, and on paid plans the Quoli team moves reviews with their photos and videos.
- Start the 14-day trial on Advanced, the plan that carries AI replies, answers and moderation.
- Set the voice, run auto-train on recent published replies, and add any banned phrases.
- Open the reviews inbox, generate drafts on a batch of recent reviews, and edit every one for the first week so the voice settles.
- Keep the same pass on product reviews and questions, so the answers on the page come from the same voice as the replies.
If Advanced is more than the store needs today, the free forever plan still covers review collection, questions and answers, attributes and every storefront widget, and the AI drafts can wait until review volume makes manual replies the bottleneck.
Frequently asked questions
Does any Shopify reviews app publish AI replies automatically?
Quoli does not. Draft with QI writes a reply and holds it in the Quoli admin until someone on the store's team publishes it. Judgeme and Loox both list AI reply drafts on their paid plans, on Awesome at $15 a month and Convert at $49.99 a month respectively, as of October 16, 2026.
What is the cheapest plan with AI review replies?
Of the three apps compared here, Judgeme's Awesome plan at $15 a month is the lowest-priced plan that lists AI reply drafts. In Quoli, AI replies start on Advanced at $100 a month, a plan that also carries AI answer drafts, AI confidence moderation, attribute extraction and Ask QI.
Can the AI promise a refund or a discount in a reply?
Quoli's reply drafts are written to avoid promising refunds or discounts, and a store can add up to 50 banned phrases the AI writes around. Since a person publishes every reply, anything the draft gets wrong is caught before shoppers see it.
Does AI moderation hide bad reviews?
Not in Quoli. QI confidence check screens reviews that would publish on their own for abusive or offensive wording in any language, and it judges wording only, never the rating. Critical reviews may not be held back because of their rating.
Does Quoli use review data to train AI models?
No. Quoli sends review text, ratings and product details to its AI providers, OpenAI and Anthropic, only to produce the feature a merchant asked for, and does not use shopper data to train AI models.
Which app should a Shopify Plus store pick for AI replies?
Quoli, if the store also wants customer quotes in the Shopify checkout, questions and answers on every plan, and ads built from photo and video reviews. The Unlimited plan at $300 a month adds bespoke widget design, custom integrations, a dedicated success manager and quarterly business reviews.
Install Quoli free from the Shopify App Store. The free forever plan covers the core widgets, and paid plans start with a 14-day trial.