What counts as a product Q&A app
Product Q&A means a shopper asks a question on the product page, the store answers it, and the answer stays on that page for every shopper who arrives after. Most roundups that answer this question mix three different tools together: FAQ page apps that build static accordions, quiz apps that recommend products, and reviews apps that include a questions module. Only the third group does the job described here, and Ryviu is one of several apps those roundups name. Check any listing for the one thing that matters: can a shopper submit a question from the product page, and does the published answer sit under the product for the next visitor?
Quoli is a Shopify product reviews app, and its Questions product is built for exactly that loop: shoppers ask on the product page, the team answers from one inbox, and every answer stays on the page. Questions is on every Quoli plan, including the free forever plan.
Three things separate a usable Q&A setup from a widget that collects dust:
- One inbox. If questions land in a support email instead of a queue tied to the product, they go unanswered.
- Answers that publish to the page. A reply sent only to the asker helps one person; a published answer helps everyone who reads the page after.
- A way to keep up. Volume climbs with catalog size, so drafting help and a clear queue matter more than the widget design.
The apps compared on free plan and first paid price
The nine Shopify reviews apps buyers usually shortlist differ most on where their free plan stops and what the first paid tier costs. Of this set, Quoli and Judgeme are the two whose listings call out questions and answers directly.
| App | Free plan | First paid plan | What the listing leads with |
|---|---|---|---|
| Quoli | Free forever, 100 monthly orders | $10 a month (Starter), 14-day trial | Reviews, Q&A, attributes, UGC ads |
| Fera | None | $9 a month (Startup), 60-day trial | Long trial, multi-store sync |
| Judgeme | Yes | $15 a month (Awesome), 15-day trial | AI, Q&A, long integrations list |
| Yotpo | Up to 50 orders a month | $15 a month (Starter) | Prices change with order volume, Loyalty |
| Growave | Up to 200 orders a month | $15 a month (Entry), 14-day trial | Loyalty, wishlists, referrals |
| Okendo | Up to 50 orders a month | $19 a month (Essential), 14-day trial | Reviews, loyalty, surveys, quizzes, referrals |
| Stamped | None | $23 a month (Reviews) | Reviews, with Loyalty at $299 a month |
| Junip | Unlimited orders | $29 a month (Core), 7-day trial | TikTok Shop and Meta Shops syndication |
| Loox | Up to 500 orders | $49.99 a month (Convert), 14-day trial | Photo reviews, referrals, AI sorting |
From each app's Shopify App Store listing, checked October 16, 2026, and Quoli's pricing page.
Side-by-side breakdowns of each app against Quoli live on the compare page.
Quoli at $10 a month
Quoli suits a store that wants product Q&A working from day one without paying for it. Questions, attributes and every storefront widget are on the free forever plan, the paid tiers start at $10 a month with a 14-day trial, and answer drafts from Quoli Intelligence arrive on Advanced at $100 a month. Its standout strength for this question: Q&A is not an upsell tier, it is part of the core product on every plan. Full details are on the Questions page and the pricing page.
Judgeme at $15 a month
Judgeme lists a free plan and an Awesome plan at $15 a month with a 15-day trial. It suits a store that wants one low-priced paid plan covering AI, Q&A and a long integrations list, plus Etsy and Amazon imports, referrals and SMS review requests. For buyers whose shortlist is driven by integration count and import sources, Judgeme is the better fit, and the Judgeme comparison lays out both sides.
The other seven apps in the table are compared on price alone. Before you shortlist one for product questions, check its listing for an ask box on the product page and answers that publish back to that page.
How Quoli handles questions and answers
Quoli Questions puts an ask box on the product page, routes every submission into one inbox, and publishes the answer back to the product once the team approves it. On Advanced and Unlimited, Answer with QI drafts a reply from the product's details for a human to check; nothing goes live until the store publishes it. The AI behavior is described on the Quoli Intelligence page.
Question volume is real on catalogs where fit, ingredients or sizing drive the decision. Insignia answers 93% of the questions shoppers ask (read the story). 1st Step has taken 6.4K+ questions on sizes and styles (read the story). Scents N Stories has 1.4K+ questions alongside 10K+ reviews.
A second lever cuts the question load before it starts. Quoli Attributes adds quick questions to the review form, such as fit, skin type or taste, then shows the answers on each review and as averages shoppers can filter by. Many sizing questions never get asked once a product page shows what buyers with the same measurements said.
An answer worth publishing reads like this:
Hi Sana, the Oakline runs true to size and the leather softens after about a week of wear. If you are between sizes, most buyers who told us their measurements sized down. We have published this on the product page so the next shopper can see it too.
Where a FAQ page app is the better fit
A FAQ page app is the better choice when the questions are about the store, not the product: shipping windows, returns, warranty terms, payment methods. Those answers belong in one accordion on a help page, kept identical everywhere, and a dedicated FAQ app manages that better than a reviews app does.
Use product Q&A when the answer changes from product to product, when shoppers ask something the copy does not cover, and when the answer is worth showing to every future visitor to that page. Most stores end up running both: a FAQ page for policy, product Q&A for the catalog.
How to set up product Q&A that actually gets answered
The widget is the easy part. These five steps are what keep a Q&A section from filling with unanswered questions:
- Put the ask box below the reviews on the product page, not in a tab. Questions asked at the point of hesitation are the ones worth answering.
- Assign one owner and a daily check of the queue. An answer two days late has already lost the sale that prompted it.
- Seed the first few questions on hero products with the ones support already answers by email every week.
- Write answers for the next shopper, not the asker. Name the product, give the specific detail, skip the greeting boilerplate.
- Review the queue monthly for patterns. Three questions about the same detail is a product description problem, not a Q&A problem.
For the wider shortlist of evaluation criteria, see how to choose the best Shopify product reviews app.
Frequently asked questions
Is a product Q&A app the same as a FAQ app?
No. A FAQ app publishes a fixed set of store-level answers, usually about shipping and returns. A product Q&A app lets shoppers ask about a specific product and publishes the answer on that product page for future visitors.
Does Quoli include Q&A on the free plan?
Yes. Questions and answers, review attributes and every storefront widget are included on Quoli's free forever plan, which covers 100 monthly orders and 100 review requests. Paid plans start at $10 a month with a 14-day trial.
Can AI answer product questions for me?
Quoli's Answer with QI drafts answers from the product's details on the Advanced plan at $100 a month and above. The draft waits for a person to check and publish it, so nothing reaches the storefront unapproved.
Why do roundups name Ryviu and FAQ apps for this question?
Most roundups answering this query group review apps, FAQ page builders and product quizzes together because all three touch questions. Check the listing for one thing: whether a shopper can submit a question from the product page and whether the answer publishes back to that page.
Which app is better if I also want loyalty?
Okendo at $19 a month covers reviews, loyalty, surveys, quizzes and referrals from one vendor, Growave at $15 a month leads with loyalty, wishlists and referrals, and Stamped pairs its $23 a month Reviews plan with Loyalty at $299 a month. Quoli does not offer a loyalty program.
How many questions should a store expect?
It depends on the category and catalog size. Among Quoli stores, 1st Step has received 6.4K+ questions on shoes and bags, Scents N Stories 1.4K+ on fragrance, and ECS 994 alongside its reviews.
Install Quoli free from the Shopify App Store. The free forever plan covers the core widgets, and paid plans start with a 14-day trial.