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Guides · 5 posts

Long-form playbooks from 1,000+ Shopify brands.

Step-by-step guides to running reviews, UGC, CRO, BFCM, and customer marketing programs. The same playbooks we share with our merchants.

ONE CUSTOMER
5CHANNELS
Reviews, UGC, email, loyalty, and Q&A — unified on the same profile.
Guides
March 17, 2026·7 min
Unified customer marketing: a comprehensive guide for DTC brands

Customer marketing has become essential for DTC brands building lifetime value. This guide covers the unified stack of reviews, email, SMS, loyalty, and how social proof ties it all together.

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QUICK START
5MIN SETUP
Install, import historical reviews, and ship widgets in under five minutes.
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Guides
February 11, 2026·6 min
Getting started with Quoli: the complete setup guide for Shopify

Whether you're new to Quoli or refreshing on the basics, this walkthrough covers install, theme app extension setup, review request flows, and the first 30 days.

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CONV LIFT
+18%
60-day cycle
CVR60D
3.84%
Guides
January 21, 2026·7 min
The ultimate Shopify CRO guide: lift conversion without lifting traffic

Conversion Rate Optimization is the highest-leverage growth lever a Shopify brand has. This guide walks you through the audit, the test plan, and the playbook we use across 1,000+ stores.

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UGC PROGRAM
+47%
AOV LIFT
Brands running structured UGC programs see meaningful AOV gains within 90 days.
Guides
January 7, 2026·7 min
How user-generated content drives brand success in 2026

User-generated content is the highest converting marketing asset a Shopify brand owns in 2026. We break down where UGC outperforms branded creative, the ROI math behind it, and the operational framework for compounding it across product pages, email, and paid social ads.

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BFCM WEEK
TRAFFIC
BFCM is 4 days that produce a year's worth of reviews. Plan the spike.
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Guides
October 13, 2025·5 min
The BFCM playbook: convert and collect reviews during the spike

BFCM is a four-day window to maximize sales and harvest a year's worth of reviews. The exact playbook we ran with 100+ Shopify brands across the holiday peak.

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4.9 ON THE SHOPIFY APP STORE

Let your customers do the selling

Install free on Shopify. 14-day trial on every paid plan. White-glove migration on day one.

Same-day migrationNo credit card required