Insignia Turned 2K+ Customer Reviews into Conversions
2K+
Reviews Collected
$20K
Revenue Attributed
10%
Media Reviews
Brand
Insignia is one of Pakistan’s most recognizable footwear brands, known for its blend of style, quality, and wide retail footprint. As their online store scaled, the team turned to Quoli to build a complete reviews engine, from collecting first reviews to showcasing customer voice across their storefront.
Challenges
Before Quoli, Insignia wasn’t using any review platform. Their product pages lacked reviews, ratings, or user-generated content – making it harder to validate quality or influence conversions. Without a system to collect, display, or moderate reviews, the team couldn’t capitalize on happy customers or scale trust signals with new buyers.
Solution
Insignia launched a full-stack reviews engine with Quoli, activating email flows, review widgets, and UGC automation across their storefront. From collection to conversion, every part of the review journey was optimized for growth.
Here’s what they’re doing:
- Post-purchase email flows to collect reviews at scale
- Smart review forms with ratings and media upload
- Homepage and PDP review carousels
- Nuggets to highlight top feedback instantly
- Revenue attribution and widget analytics
- Public replies for transparency and brand voice
- Using their branded sender domain
Products
- Product Reviews
- Product QnA
- Attributes
- UGC Ads
- AI Replies
We have been using this app for a while now, and it has significantly helped boost our sales by simplifying the process of collecting customer reviews and insights. The platform offers valuable analytics that help us better understand our customers and improve our services accordingly. Their support team is always responsive, helpful, and quick to address any concerns.
July 21, 2024
Results
In just a few months, Insignia collected over 2,000 verified reviews, 10% of them with photos or videos. Product pages now convert stronger with social proof. From email automation to UGC display, everything runs on autopilot with Quoli.
5%
Emails CTR
3%
Submission Rates
1K+
Questions Asked
2K+
Reviews Collected
$20K
Revenue Attributed
10%
Media Reviews
Insignia turned every order into an opportunity for social proof, automating their review engine from email to PDP. With photo-rich feedback and performance insights, reviews now drive real conversions across their store.
→ Ready to turn reviews into your highest-converting channel? Let’s make it happen.
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