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Privacy Policy
Last updated on February 06, 2024
This Privacy Policy describes how [Quoli Inc.] (“we,” “us,” or “our”) collects, uses, and discloses personal information when you use Quoli Inc., our social proof marketing solution for Shopify merchants (referred to as the “Service”). We are committed to protecting your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand how we handle your information.
Information We Collect
- Contact Information: When you sign up for Quoli Inc., we collect your name, email address, and Shopify store URL.
- Customer Information: We may collect information about your customers, such as their name, email address, and order information, to provide the social proof marketing features of Quoli Inc.
- Usage Information: We may collect information about how you use Quoli Inc., including your interactions with the Service, features, and settings.
From Merchant
- Owner Name
- Store URL
- Store Email
- Timezone
From Customer/End User
- Customer/User Name
- Customer/User Email
- Order Information
- Customer Attributes
How We Use Your Information
Provide and improve the Quoli Inc. Service: We use your data to enhance and customize your experience with Quoli Inc., ensuring the service is tailored specifically to your needs. This includes integrating social proof elements like notifications, as well as reviews and ratings directly onto your Shopify storefront. By analyzing how you and your customers interact with these features, we continuously refine and improve our offerings to better serve your business, aiming to boost engagement and conversion rates on your site through more personalized and responsive service.
Communication
We will use your information to send you marketing communications about our services, including updates, and newsletters about new services that we believe may be suitable to you. You may ‘opt out’ of using your information for marketing communications by sending an email to: support@quoli.io, or as otherwise provided in our marketing communications. By doing so, we will only delete or stop processing the information that is required to contact you for marketing communications, while the rest of the Information that is necessary to provide you with the Service will continue to be processed and used.
Analytics and Insights
To enhance our services and deliver more value, we systematically gather and depersonalize your data. This allows us to discern broad trends and usage patterns, which in turn helps us refine and advance Quoli Inc.’s offerings. The insights derived are based on collective data, ensuring individual identities remain anonymous. This approach helps us identify opportunities for improvement and innovation, ensuring our services evolve to meet the needs of our users more effectively.
Methods & Sources for Collecting Your Personal Information
We collect the personal information from several sources:
- We obtain your details through Shopify when you utilize/install our Service via the Shopify app store, as well as when you engage with us through our contact forms and emails.
- Additionally, we receive information from customers using our Service on Shopify stores and through our service partners.
- While providing your data is not mandatory, without it, we may be unable to respond to your inquiries or provide full functionality of our Service.
- From our service providers helping us to operate the Service.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who help us operate, maintain, and improve the Quoli Inc. Service. These service providers are contractually obligated to protect your information and only use it for the purposes specified by us.
Service providers we use:
- 1. Amazon Web Services, Inc. (United States)
- 2. Brevo/Sendinblue (United States)
- 3. Mongodb Inc. (United States)
Compliance with Laws
We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. We will make reasonable efforts to notify you before disclosing your information unless prohibited by law.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or use of your personal information.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights and Choices
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You can update your account information or request the deletion of your account by contacting us at support@quoli.io
Please note that we may need to retain certain information for legitimate business purposes or as required by law.
Third-Party Links and Services
Quoli may contain links to third-party websites, services, or applications that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these third parties before providing any personal information.
Children’s Privacy
Quoli is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child under 18 has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or by sending you an email notification. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@quoli.io. By using Quoli Inc., you signify your acceptance of this Privacy Policy.
If you do not agree to this Privacy Policy, please do not use Quoli