Introducing Orders Page & Manual Review Requests 📢 Read more

E-commerce

Top Metrics for Customer Retention

Metrics that Matter: 9 Key Customer Retention Metrics

As a brand owner, you know that acquiring new customers is essential for growth. However, equally important is retaining those hard-won customers. Customer retention directly impacts your bottom line, and understanding the right metrics can help you build lasting relationships with your audience. Why Customer Retention Matters Before we dive into the metrics, let’s explore …

Metrics that Matter: 9 Key Customer Retention Metrics Read More »

The Good, The Bad, The Feedback: Responding to Customer Reviews

In the e-com space, customer reviews are the lifeblood of a brand’s reputation. They can be the wind in a company’s sails or the anchor dragging it down. “The Good, The Bad, The Feedback: Navigating Customer Reviews” is not just a catchy title; it’s a survival guide for brands in the age of online transparency. …

The Good, The Bad, The Feedback: Responding to Customer Reviews Read More »

A No-BS Guide To User-Generated Content: Lessons Learned From 5 E-com Brands Killing It With UGC

User-generated content (UGC) has become a powerhouse in the world of e-commerce, revolutionizing the way brands engage with their audience and drive conversions. It’s not just a trend; it’s a strategy that savvy brands are leveraging to build trust, foster community, and boost sales. In this no-BS guide, we’ll delve into the strategies of five …

A No-BS Guide To User-Generated Content: Lessons Learned From 5 E-com Brands Killing It With UGC Read More »

Scroll to Top