The Good, The Bad, The Feedback: Responding to Customer Reviews

In the e-com space, customer reviews are the lifeblood of a brand’s reputation. They can be the wind in a company’s sails or the anchor dragging it down. “The Good, The Bad, The Feedback: Navigating Customer Reviews” is not just a catchy title; it’s a survival guide for brands in the age of online transparency. …

The Good, The Bad, The Feedback: Responding to Customer Reviews Read More »